SHIPPING & INSURANCE
FREE INSURED SHIPPING WORLDWIDE!
OUR PREFERRED STANDARD METHOD
Federal Express 2 Day or Priority International 2-3 Day*
*A physical address and a phone number are required. An adult must be available to sign for the delivery (due to insurance requirements). If missed, redelivery occurs the following day. International shipment must clear local customs and thus receipt time may vary.
Federal Express - Hold the package at a Federal Express Depot (must present a photo ID of the addressee, ideal for larger metropolitan locations).
USPS Priority Mail 2-3 Days. Must be signed for, but can be picked up at the post office if missed.
Registered Mail 5-7 Days. Must be signed for, but can be picked up at the post office if missed.
OTHER METHODS - EXTRA CHARGES APPLY
Federal Express 2 Day morning delivery - Usually by 10:30 am - $25.
Federal Express Overnight - $15.
OVERNIGHT & UPGRADED DELIVERY OPTIONS - EXTRA CHARGES APPLY
HOW FAST IS YOUR PURCHASE SHIPPED?
FAST! Same day shipping when ordering by 1 PM CST (In most cases!). Shipping is Monday through Friday with delivery Monday through Saturday (special rates apply for Saturday delivery).
Every package is fully insured with our specialized jewelry insurance carrier. Federal Express shipping is your first choice as they are renowned for their tracking and meticulous handling of packages. Rest assured!
HOW IS MY PURCHASE BOXED?
All purchases come in a lovely hand made Italian fabric gift box with ribbon. Please refer to this page for photographs and more information.
FREE RETURN SHIPPING
If for any reason you are not happy with your purchase , even returns are free from anywhere within the US. Click here for further information. Our apologies but due to customs forms and regulations, international buyers pay return shipping.
CUSTOMS & INTERNATIONAL SHIPMENTS
Customs - Please be aware that we have no authority over a country's local customs department. Usually Federal Express facilitates customs clearance but time of delivery may vary if held by customs.
Taxes & Duty
In most countries, no duty is applied to antiques over 100 years old. However, local sales taxes may apply to imported goods. Usually your country has a website or customs office that can be checked for varying rates.
You may also use this calculator. If the item is over 100 years old (see item description at the end), input "Antique, Art & Collectibles" for the product category, then pick "Antiques over 100 year old", then "Other antiques". If less than 100 years old, put in "Jewellery & Watches", then "Jewellery", then choose the best match for your item of interest. Please contact us for assistance.
The rates below are provided as a courtesy and are subject to change. The Three Graces is not liable for rate changes and the customer is responsible for paying local taxes to the local office of customs. At the time the package is ready to clear customs, the local customs office contacts the client for payment arrangements.
Australia: There is no import tax on items valued under $1000, but an import tax, usually 10% is levied by the Australian government (GST) which applies to items over $1000.
Canada: A local tax of 5% upward is levied on the cost of the item(s).
France: Items over $2500 have a VAT tax of at least 5.5% of the total value of the item(s) added.
Germany: VAT may be added of 19% of the value.
Italy: Items are subject to a IVA tax of 20%.
Japan: An import tax, usually 6% is levied by the Japanese Government.
Netherlands: Items are subject to a VAT tax of 6.2%
United Kingdom: Items are subject to a VAT tax of 20%, usually if over $2500 USD in value.
Country Prohibitions & Exclusions
We are unable to ship to the following countries: Africa, Brazil, Cambodia, India, Indonesia, Israel, Lithuania, Pakistan, Republic of Georgia, Russia, South Africa, Turkey, Vietnam, and have limited shipping to Singapore and UAE.
Individual Country Restrictions
The following is a partial list of countries that prohibit the importation of jewelry, antiques, gold, precious stones or precious metals. Therefore, we are unable to ship these goods to the countries listed below. Other countries not listed may have similar restrictions. Contact us for more information.
Austria (gold only); Brazil (antiques, gold, precious metals, precious stones); Cyprus (gold); Denmark (antiques); India (antiques, precious and semi-precious metals, gold); Indonesia (precious metals); Israel (jewelry, precious and semi precious metals, stones); Lithuania (gold, precious metals, precious stones); Oman (gold only); Pakistan (antiques, jewelry, precious metals and precious stones); Qatar (jewelry); Russia (jewelry, precious metals, precious stones); Turkey (precious metals, diamonds); UAE (cannot be over $1000 if jewelry, gold, precious metals, precious stones, silver).
LOST OR DAMAGED ITEMS
All packages are packed with great care and sent fully insured. In the rare instance that items are lost or damaged in transport please contact us immediately. If damaged, please keep all packing materials.
If UPS or Federal Express was the method of delivery, The Three Graces will contact our private insurance carrier to expedite the claim. If transported using "registered mail" through the U.S. Postal Service, claims are processed through those offices. The Three Graces will assist you in handling your claim and in obtaining reimbursement but is not liable for the claim as funds are sent directly to you from the US Postal Service.