Purchasing - How to Order

First and foremost, it is our wish for you to be ultimately thrilled with your purchase.

Questions - If you have any questions or need further information, please do not hesitate to contact us at our toll free number (877) 449-0090 or (713) 449-0095. Our business hours are 8:30 am to 9:00 pm CST seven days a week.You are also welcome to email us.

*Before you Buy* - Very few items are returned to us and if items are returned the most common reason is the scale or size of an item. Specific measurements are always provided and it is suggested you read through each item description very carefully and pay particular note to its size and scale and ensure it will fit and be appropriate for the ultimate wearer. Rings can almost always be sized and if they cannot this will be in the description but do measure wrists, necks, etc. for fit and comfort.

Holds - Want to place an item on hold? Simply select that item by clicking on it, and choose "Reserve This Item" link at the bottom of the page under the description.

Condition - A thorough condition report is included in the item description along with many photos. We can also provide more details and photos if you desire. No jewelry is stored on our premises (but at bank safe deposit boxes) so photos or detailed answers to your questions may take a day or two so we ask your understanding.

Guarantee - Please review our guarantee and return policy for more additional information. Also, remember that we sell no reproduction jewelry whatsoever and stand by every item we sell as period and as stated in our descriptions.

Methods to Purchase - Online, Email, Phone or Fax

Online

For secure online ordering simply click on the individual page of the item you wish to purchase, and then choose "Purchase Now" link and click on your preferred method of payment. It's that convenient.

Multiple Items - Want to purchase more than one item? Just add this in the "Comments" section of the ordering page and any other purchases will be added to your order.

Item Availability - On a very rare occasion, an item may already be sold, but not reflected as such on the website. Every effort is made to keep our website up-to-the-minute. You are welcome to email us to check if an item is available.

Shipping - We usually ship within one to two business days and our preferred shipping method is UPS for US orders and Federal Express for International locations for swift receipt of your purchases.

Security - Concerned about security? We understand your concerns and have employed the latest security measures to protect your financial information.

Holds, Sale Pendings - Don't see the "Purchase Now" button? If the item is "On Hold" or "Sold", this option is unavailable. You are welcome to email us regarding the status of an item "On Hold". We mark our items "Sold" after the client has paid, received the purchase and is thoroughly satisfied.

Telephone, Fax & Email Orders

We can take your order over the phone at toll free (877) 449-0090 or at (713) 449-0095.

Fax in your details to us toll free at (866) 302-9166. Click here for an order form that you can print out, complete and fax back to us. If more convenient, we can email the form to you. On the other hand, please email us and we will assist you with your purchase.